Help for Shop System
The orders are transmitted to us via email. At the same time, an order conformation is sent to you via email. The order is passed to our shipping department as soon as possible. We will get in contact with you in case of a back-order.
Type your search word in the field and click on "go". To search with more than one word, seperate the words by a space.
All prices are in Euro and are not binding. Mistakes reserved. Prices include 19 % MwSt (sales tax).
Payment and Invoicing
We arrange shipments on receipt of credit card, COD, bank transfer payment abd paypal. For larger companies and authorities other agreements are possible (within Germany only).
We try to arrange the shipment of our products as fast as possible. Normally, the order processing does not take more than 3 or 4 days. But it is possible that an out of stock item will require a longer time. In case of a back-order, we will get in contact with you with a new delivery date.
Shipments with UPS
Our shipments are arranged with UPS.
- Within Germany the parcels will be supplied within two working days.
- The shipments to foreign countries will be executed within five working days
at the latest.
- After ordering you will get an e-mail informing that UPS took over the parcel to be supplied, including an advice with a calculated delivery date.
- At any time you can check the shipping status of your parcel with UPS, because the status is updated every hour.
- You will be informed in case of any delay and get a new calculated delivery
- UPS will charge additional 5.00€ in case of address corrections or changes. Therefore, please carefully check your address information before sending the order.
We protect our web site and the transmission of your data with a secure SSL- connection. SSL (Secure Socket Layer) is a security technology that ensures your personal data is safely transmitted over the internet.
The protection of the transmission of all data starts when visiting our site.